Your client does not support opening this list with Windows Explorer

 

When you log on to the SharePoint online site , navigate to a document library and click “Open with Explorer” button on the ribbon, you receive the following error message:

Your client does not support opening this list with Windows Explorer
[Resolution]
To successfully make “Open with Explorer” work, we need ensure the following:
1.  WebClient service is started 

WebClient service which the WebDav protocol enables Windows-based programs such as Windows Explorer to create, access and modify Internet-based files.

ð  For this Go To RUN , type ‘services.msc’

ð   Click on ok

ð  Go To  ‘Web Client ‘  as shown in screen shot

ð  Right click on that and make the status started if not.

           

ð  When on windows 7 the webclient service seems to be running, restart it.

  NOTE : If you do not have access to change the status, Kindly raise a request to your local service desk/Network desk for starting Web client service.

Important Note:  If you are running a server type Windows OS, for example, you use Window Server 2008, install Desktop Experience feature first to get  WebClient service installed.

1. From the Start menu, point to Administrative Tools, and click Services.
2. Scroll down, right-click WebClient, and click Properties.
3. In the Startup type list box, click Automatic.
4. Click Apply.
5. In the Service status section, click Start.
6. Click OK.

  2.    You have supported Web browser
it’s recommended to use 32-bit or 128 bit Internet Explorer 7,8,9.

 3. User Account Control Settings

ð  Open User Account Control Settings by clicking the Start button , and then clicking Control Panel. In the search box, type uac, and then click Change User Account Control settings.

ð  Go to User Account Control Settings.

ð   Type in UAC, or go to the System and Security applet.

ð  Click on the "Change User Account Control Settings" link.

ð  It should not be disabled. If disabled then make it as low level.

4.  Add https://sp.myatos.net  to Local intranet site
To configure Web browser, open “Internet Options” menu, navigate to the “Security Tab”, and add https://sp.myatos.net  to Local intranet site.


Then restart the browser and try it again.

Steps to Clear Cache

Please delete the browser cookies using below steps:

a.       Go to “Tools” menu and then “Internet Options” of Internet Explorer browser,

b.       Click “General” Tab and Click “Delete” as in screen shot below:

            

c.       Check the “Check Boxes” as in screen shot below:

d.       Click “Delete”.

After this please copy and paste the URL ( https://sp.myatos.net ) into

address bar of Internet Explorer. Add it in Trusted Sites.

1.       Go to “Internet Explorer>>Tools>>Internet Options”.

2.       Go to “Security” tab and then click “Trusted Sites” and click “Sites” as in screen shot below:

3.       Put the URL “ https://sp.myatos.net ” in Text box and click “Add” and Click “Ok”

Ø  Uncheck the “Enable Protected Mode” of your browser.

Case Study : Internet Explorer

Case Study : Internet Explorer

For IE 7,8 and 9 :

1.    To use  "Open with Explorer" ,  We need to have compatible Internet Explorer configuration as Microsoft suggested. This issue is compatible with IE 7 version onwards [IE 7,8,9] with 32 and 128 bit browsers not for 64 bit, 256bit  browsers.

    Sometimes, IE 7 version onwards [IE 7,8,9]  with 64 bit, 256bit browsers will work with limited support as these are not fully compatible browsers.

2.    If browsers IE 7 version onwards [IE 7,8,9] with 32 and 128 bit browsers are not working . The fallowing setting will help to make it workable.

 Settings to be done :

A.  WebClient service  should be is started 

WebClient service which the WebDav protocol enables Windows-based programs such as Windows Explorer to create, access and modify Internet-based files.

ð  For this Go To RUN , type ‘services.msc’

ð   Click on ok

ð  Go To  ‘Web Client ‘  as shown in screen shot

ð  Right click on that and make the status started if not and set to :  “Automatic”.

           

ð  When on windows 7 the webclient service seems to be running, restart it.

  NOTE : If you do not have access to change the status, Kindly raise a request to your local service desk/Network desk for starting Web client service.

B.  User Account Control Settings

Open User Account Control Settings by clicking the Start button , and then clicking Control Panel. In the search box, type uac, and then click Change User Account Control settings.

Ø  Go to User Account Control Settings.

Ø   Type in UAC, or go to the System and Security applet.

Ø  Click on the "Change User Account Control Settings" link.

ð  It should not be disabled. If disabled then make it as low level.

C.   Add https://sp.myatos.net   to Local intranet site
To configure Web browser, open “Internet Options” menu, navigate to the “Security Tab”, and add https://sp.myatos.net  to Local intranet site.


Then restart the browser and try it again.

Regarding IE 10 :
Actually, there is compatibility issue from Microsoft with Internet Explorer 10 while using option ‘Open with Explorer’.

a.       There is work around for this issue is to remove Internet Explorer 10.When you remove Internet Explorer 10, you can restore the previously installed version of Internet Explorer.

For Adding User in the sharepoint group

For Adding User in the group  :

Please fallow the steps as shown in the screenshot.

1.       Go to Link :  https://sp.myatos.net/ms/fr/SitePages/Home.aspx

     

2.       Go To Site Actions>> Site Permissions

3.        For example, Click on the group in which group , you want to add the user.

4.       Go to NEW >>Add User

5.       Add DAS ID, then check that id as shown below.

6.       In this way you can add the new users in the group

File name, length and character restrictions for SharePoint

File name, length and character restrictions for SharePoint

What are the file name restrictions of the document libraries, link lists, etc

Here’s a list of general restrictions.

• File and folder name lengths can’t exceed 128 characters
• Link list items can’t exceed 256 characters
• The entire path of files can’t exceed 260 characters

File and folder name restrictions:

• Can’t be longer than 128 characters
• Can’t use: ~ # % & * { } \ : < > ? / + | ”
• Can’t use the period character consecutively in the middle of a file name (blah…blah.docx)
• Can’t use the period character at the end of a file name
• Can’t use the period character at the start of a file name
• Can’t end with:
• .files
• _files
• -Dateien
• _fichiers
• _bestanden
• _file
• _archivos
• -filer
• _tiedostot
• _pliki
• _soubory
• _elemei
• _ficheiros
• _arquivos
• _dosyalar
• _datoteke
• _fitxers
• _failid
• _fails
• _bylos
• _fajlovi
• _fitxategiak

The same goes for site, subsite and site group names.

Excel Error while editing doc on SP

Query :

When I try to open Excel Files I get the error message below.

CAUSE :  The last line of the code below is the line that throws the exception

Microsoft.Office.Interop.Excel.Application xlApp = new Microsoft.Office.Interop.Excel.Application();

string filename = @"c:\myDir\MyFile.xlsx"

Console.WriteLine("Exists: " + File.Exists(filename).ToString());

var wb = xlApp.Workbooks.Open(filename);

The message suggests that it can’t find my file that I am trying to open

**Solution 1:

A.      Basically solution is to create ‘Desktop’ folder under following  paths on your machine:

>> If your machine is 64-bit then : Then add folder “Desktop” under systemprofile  folder as shown in below link.

- C:\Windows\SysWOW64\config\systemprofile\ Desktop

>> If your machine is 32-bit then : Then add folder “Desktop” under systemprofile  folder as shown in below link.

- C:\Windows\System32\config\systemprofile\ Desktop

>> Windows 2008 Server x64

  Please make this folder.

  C:\Windows\SysWOW64\config\systemprofile\Desktop

>> Windows 2008 Server x86

  Please make this folder.

  C:\Windows\System32\config\systemprofile\Desktop

>> Windows 7 64-bit - no need, issue does not exist. For this Investigating for some other

solution.

ð  For this Go To RUN , type ‘services.msc’

ð   Click on ok

ð  Go To  ‘Web Client ‘  as shown in screen shot

ð  Right click on that and make the status started if it is stopped.

                   

NOTE : If you do not have permission to create folder, kindly raise a request to add folder to local service desk. Then Restart the system.

Then try to Access EXCEL the documents.

**Solution 2:  Also need to install VBA or Microsoft Office Tools if not installed with Microsoft Excel 2010 :

The issue is experienced if Microsoft Excel 2010 is installed without VBA or Microsoft Office Tools.

In order to work around the issue, install Microsoft Office Tools.

Solution 3:

ð  Useful Reference: from Microsoft :

[ http://social.msdn.microsoft.com/forums/en-US/sharepointgeneralprevious/thread/559722a8-40d6-4333-8fb6-5344a39f7133  ]

One of our users is having problems accessing documents, both Word and Excel stored on SharePoint.

When trying to open documents from both Sharepoint and Sharepoint Workspace they receive the following error:

"Microsoft Excel cannot access the file 'http://<url>/Shared Documents/File Name.xls'. There are several possible reasons:

• The file name or path does not exist
• The file is being used by another program
• The workbook you are trying to save has the same name as a currently open workbook

ð  Sharepoint Workspace has been setup to cache the files on a Windows XP computer with Office 2010

I have tested accessing the files from another machine and it works properly

So far the only solutions I have read involve deleting the cache, however the user is working in a remote location over a mobile internet connection and deleting and redownloading will take to long to get the user back up and running.

Cache Deleting for Windows:

Steps to clear windows cache:

1.       Open Command Prompt. [Go to ‘start’èRun]

2.       Type the command: rundll32.exe keymgr.dll, KRShowKeyMgr

3.       It will display the Stored User Names and Passwords screen, which, as shown, lists all logon credentials for servers, web sites, and programs.

It also allows you to clear certain entries using the Remove button.

4.       Remove all Windows Credentials from the list.

5.       After restarting the system, try to access the documents on SharePoint.

Solution 4 :

http://ahmedyousryblog.wordpress.com/2010/05/28/cant-open-excel-file-on-microsoft-office-sharepoint-server-2007-problem/

>> The major reason for that issue that you need to increase the connection time out (6 minutes is recommended) on the web site that host the SharePoint site on IIS.

Where the connection time-out setting is not allowing enough time for you to open a specific excel sheet.

To set a connection time-out value for a specific Web site:

1. In IIS Manager, expand the local computer, expand the Web Sites folder, right-click a Web site, and click Properties.

2. On the Web Site tab, in the Connection timeout box, type the maximum number of seconds that IIS should maintain an idle connection before resetting the connection.